ADESTE values privacy, security, and transparency in the processing of personal data.

This Privacy and Data Protection Policy explains how we collect, use, store, and protect the personal information of customers, partners, suppliers, website users, and other data subjects, in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018).

What data may we collect?

Depending on your relationship with ADESTE, we may collect data such as:

• Name;
• Telephone number;
• Email address;
• Company;
• Job title;
• Address;
• CPF (Brazilian Individual Taxpayer Registry number) or other registration information;
• Website browsing and usage data.

The data collected will always be limited to what is necessary to fulfill the purposes communicated to you.

How do we use personal data?

Personal data may be used for:

• Responding to requests and inquiries;
• Managing commercial relationships;
• Sending institutional and commercial communications;
• Performing contracts;
• Complying with legal and regulatory obligations;
• Improving products, services, and the website browsing experience;
• Preventing fraud and protecting information security.

Data sharing

ADESTE may share personal data with partners, suppliers, and service providers that support its operations, always subject to applicable security, confidentiality, and LGPD compliance requirements.

Data may also be shared when necessary to comply with a legal or regulatory obligation or with an order issued by a competent authority.

Cookies and similar technologies

Our website may use cookies and similar technologies to improve your browsing experience. For more information, please refer to our Cookie Policy.

Information security

ADESTE adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or any other form of improper processing.

Data subject rights

Under the LGPD, data subjects may request:

• Confirmation of whether personal data is being processed;
• Access to personal data;
• Correction of incomplete, inaccurate, or outdated data;
• Anonymization, blocking, or deletion of data;
• Data portability;
• Withdrawal of consent, where applicable;
• Information about data sharing.

Contact channel

To exercise your rights or ask questions regarding privacy and data protection, please contact our Data Protection Officer (DPO): privacidade@adeste.com.br

Updates to this Policy

This Policy may be periodically reviewed and updated to reflect internal improvements, changes in applicable laws, or new market practices.